USPS: 1-800-275-8777

Fedex: 1-800-463-3339

Tracking Products:

Once the product leaves our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery.

Domestic Shipments:

If you haven’t received your package or your order is showing delivered, please follow the provided steps:

• Please allow 3-5 business days for the package to be delivered. Shipping carriers sometimes mark a package as delivered but will not deliver it until a later timeframe. If the package still has not arrived after the 5th business day, please reach out contact@alaninu.com, as our customer service team can further assist you.
• If your package is deemed lost in transit or can not be located, please contact us via email at contact@alaninu.com and we can further assist you.

**Please note, we are not responsible for stolen packages.

DO YOU SHIP TO AN APO/FPO/DPO ADDRESS?

We do not currently ship APO, FPO, DPO addresses. 

CAN I EDIT MY SHIPPING ADDRESS?

To check the status of your order, please reach out to our Customer Service Team at contact@alaninu.com.

We recommend reaching out to the shipping carrier associated with your order to redirect your package or have it held at a location near you: 

 USPS Package Intercept

FedEx Hold at Location

DHL Parcel Redirect